Software development since 1986

Software development since 1986

Philosophy

The first maxim in development of our software is to react to the requirments of our customers and to us their knowledge to provide a complete solution for hotel business.
First class functions allow them to have more time to improve the competitiveness of their company.

We offer sollutions for small business hotels with only one PC, up to big client server installations inside a clustered environment.

Only those who know the rules can use them

In our firm, learned academic abilities combined with years of hands-on experience in the field form a team of innovative, competent computer hotel specialists with access to the latest technical equipment. New colleagues must fit in seamlessly from the first hour and because of that are chosen by the whole team. Far reaching developments are produced together and new program functions are intensively discussed before the programmers get the go ahead.

Since 1986 we have been developing programs for the hotel industry. Today, more than 2.400 businesses are already working with hotline software. That is what we strive for and what we are proud of. It is fun to work with us.

Our goal is the ideally equipped hotel. For that reason we are developing a line of software products that supplement each other in the building block principal. That way, every hotel manager may choose step by step, the extension stage of the computer system that is most suitable for his business size, type of business and budget. Accordingly, large is the performance volume and supply palette of the hotline hotel software products.

Starting with a simple address administration with a link to WinWord up to the complex computer networks and the systems of modern hotel technique, hotline offers all components in one package.

The dialogue with our customers has always been at the beginning of every concept, development and programming activity. The demand for an easy and simple way of operation has always been in the foreground - not only because of the traditionally often changing personnel in the hotel industry but also to meet the wishes of the older generation in family owned businesses.

The guest at the center of attention

In this world of satellite dishes, the personal touch often gets left behind. You know the meaning of kindness, helpfulness and sympathy when it comes to the small or big problems of your guests. hotline supports you by putting the guest in the center of the work sphere of the reception personnel. Be it messages, wishes or problems of the guest; hotline actually asks to keep such information and to settle them to the advantage of the guest.

Information is registered at the screen and checked after transmission to the guest. Depending on the telephone or pay TV system, such information can also be signaled to the guest in his room. In a similar way, these two systems can receive wake-up calls fully automated, and will execute them in the guest’s spoken language.

Complaints will also be caught in the system, printed on paper and transmitted to the competent department. An evaluation of the amount of complaints over a longer period of time will also lead to the early recognition of faults and its remedy.

Throw your ballast overboard

How much time do you spend handling lists and accounts, cashbook computations, arrivals and departures, registration forms, confirmations, housekeeping and laundry, sales in the different branches, etc.? hotline will take care of the routine by 100%. Comprehensive, clearly arranged lists and reports are being chosen out of a huge list pool and are printed in any amount within seconds. Reservation confirmations may either be printed or faxed right out of the computer. You will have time for the more important tasks in your company - for orientational decisions - in short, for entreprenurial thinking and acting.