english

service

Favourable software maintance contracts offer our customers several opportunities:

  • service phone
  • free of charge hotline to hotline round the clock
  • special conditions for training and service
  • (internet-)update service
  • free supply of program updates distance servicing
  • connecting our serviceteam directly to your pc via internet
  • newsletter by eMail

An extensive network of hotline competence centers assures fast local service.
hotline competence centers (hcc's) offers

  • expert advice tailored to your requirements
  • demonstration: an extensive demonstration at your workplace make it possible for you to assess the program
  • installation: the program gets set up, fitted to your needs and is made ready to use.
  • training: training suited to your purposes guarantees success
  • service and software maintance: even after installation your hcc and the hotline service team are there for you with advice and support.